That didn’t last very long.
The ability to leave a review next to a product you purchased, be it digital or physical, is quite commonplace and expected nowadays. However, Nintendo Switch owners only gained the ability to leave game reviews on the eShop a few days ago as part of a Switch update. Today, Nintendo pulled the feature.
The removal of customer reviews was first noticed by Reddit user Number24, who posted Nintendo’s explanation as to the status of customer reviews. It reads as follows:
“Customer reviews have been taken offline as we evaluate this feature and its functionality. We currently have no estimated date on when an update will be provided. We appreciate the positive response and thank the reviewers who provided such thoughtful commentary on the games.”
As Polygon explained last week, eShop reviews can only be left after signing into your Nintendo Account. Each game that had reviews enabled could be given up to five stars, but Nintendo also provided a number of tags to tick if you thought they applied to the game, for example, Challenging, Fun to play, Great value, etc. You were then asked to describe yourself as either a Nintendo fan, Core Gamer, Casual player, or Parent, and given the opportunity to write a short review. Nintendo also included a “Does this review contain any spoilers?” question, which is a nice touch.
All of that is now gone, though. Nintendo didn’t state this was a system under evaluation, so either they forgot to tell us or something happened that made them quickly take it offline. Did one of their first-party games get mostly poor reviews, perhaps?
Whatever the reason, I hope it returns soon. Customer reviews are very helpful when trying to choose a game to buy, and especially so if you’re a parent with limited knowledge and want to buy something appropriate for your kids.